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Category benchmark|Cybersecurity|Canada, English prompts

Which cybersecurity provider does AI recommend in Canada?

There is no single answer. ChatGPT names CrowdStrike first, Perplexity names eSentire first, and Google AI Overview names a provider a quarter as often as ChatGPT does. We put 45 unbranded buying questions to all three, three times over, read the 405 answers, and counted 176 providers with no one above 11.7 percent.

Collected
4 September 2026, three runs, 4 and 5 September 2026
Prompts
45 unbranded buyer questions across 8 topics, from detection and response to vendor evaluation
Responses
405 answers over three runs, 176 providers named, 4,742 citations to 876 domains
Measure
Share of provider mentions in AI answers
Filter
Unbranded questions only, so every provider named was chosen by the engine
Market
Canada, English prompts
Answer engines
ChatGPTPerplexityGoogle AI Overview135 responses from each

The finding

Two AI engines, the same four cybersecurity providers, opposite order.

Both engines saw the same 45 questions about detection, response and picking a provider, and not one of those questions names a company. Four companies dominate both shortlists. ChatGPT ranks them first, second, third and fifth; Perplexity ranks the same four fourth, third, second and first.

Asked ChatGPT

Who are the best managed detection and response providers in Canada?

135 answers, 1,102 provider mentions

  1. 1CrowdStrike12.3%
  2. 2Arctic Wolf8.8%
  3. 3Sophos8.6%
  4. 4eSentire5.3%

CrowdStrike leads by 3.5 points

Asked Perplexity

Who are the best managed detection and response providers in Canada?

135 answers, 634 provider mentions

  1. 1eSentire9.5% 4.2
  2. 2Sophos7.5% 1.1
  3. 3Arctic Wolf6.9% 1.9
  4. 4CrowdStrike6.9% 5.4

eSentire leads by 2.0 points

Share of provider mentions within each engine’s 135 answers, over three runs on 4 and 5 September 2026. Arrows show the change from ChatGPT. Full field in Figure 2. Google AI Overview is left out here because it names a provider a quarter as often; Figure 3 covers it. Full field in Figure 2.

What do AI answers say about Canadian cybersecurity providers?

  1. No provider owns Canadian cybersecurity in AI answers. CrowdStrike leads on 11.7 percent of provider mentions, the fifteen most-named take 64.4 percent between them, and 161 other companies split the remaining 35.6.Figure 1, share of provider mentions
  2. ChatGPT and Perplexity rank the same four companies in almost opposite order. CrowdStrike is first in ChatGPT on 12.3 percent and fourth in Perplexity on 6.9. eSentire is fifth in ChatGPT on 5.3 and first in Perplexity on 9.5.Figure 2, ChatGPT versus Perplexity
  3. Google AI Overview names a cybersecurity vendor a quarter as often as ChatGPT. It gave 255 provider mentions across 135 answers, covering 37 companies. ChatGPT gave 1,102, covering 111.Figure 3, mentions by engine
  4. Vendor documentation is doing the recommending. Eight of the fourteen most-cited domains are provider sites, and the pages being cited are topic guides, comparisons and ranked lists rather than campaign pages.Figure 4, most-cited domains

Which cybersecurity questions did we ask the AI engines?

Forty-five, across 8 topics, weighted towards managed detection and response, incident response and vendor evaluation. Not one of them names a company.

The topic split is: managed detection and response 24 questions, vendor evaluation 9, implementation and onboarding 7, incident response 7, threat hunting 6, security operations 5, compliance reporting 4, security assessment 4. Several questions carry more than one topic, which is why those counts exceed 45. The panel is a detection and response panel rather than a survey of every security budget line, so read it as the shortlist stage of that buying decision.

Keeping every question unbranded is what makes the shares comparable. Ask an engine about a company by name and it will name that company back, so a panel that mixes branded and unbranded questions inflates whoever the questions happen to mention. Five questions in the tracked set do name a company and none of them appear here.

Each question went to ChatGPT, Perplexity and Google AI Overview three times, on 4 and 5 September 2026, from a Canadian location. That gives 405 answers. We read every one for the providers it named and the pages it cited.

Which cybersecurity providers does AI name most in Canada?

CrowdStrike, on 11.7 percent of all provider mentions. Then Arctic Wolf on 8.7, Sophos on 8.6 and eSentire on 7.1. Nobody else clears 4.3.

After the top four the drop is steep. The tenth provider takes 2.5 percent, the fifteenth takes 1.4, and the 161 companies below them split 35.6 percent without one of them reaching 1.4. A buyer who asks twice, or asks two engines, gets a different field each time.

Four of the fifteen are Canadian: eSentire, CDW Canada, CIRA MDR and EY Canada. They sit among the global platforms rather than in a bracket of their own, because the answers offer all of them as alternatives to one another.

Figure 1 · All 45 questions, 3 engines

No provider takes more than one mention in eight. A long tail takes one in three.

Canadian providerProvider based elsewhereEveryone below the top fifteen
  1. 01CrowdStrike11.7%
  2. 02Arctic Wolf8.7%
  3. 03Sophos8.6%
  4. 04eSentire7.1%
  5. 05Rapid74.2%
  6. 06SentinelOne3.8%
  7. 07Expel3.5%
  8. 08Huntress3.0%
  9. 09Red Canary2.6%
  10. 10Palo Alto Networks2.5%
  11. 11CDW Canada2.1%
  12. 12CIRA MDR1.9%
  13. 13EY Canada1.9%
  14. 14ESET1.4%
  15. 15Secureworks1.4%
  16. 161 other providers35.6%
0%10%20%30%40%
Share of provider mentions across 405 answers to unbranded questions, pooled over three collection runs. Entities extracted automatically from each answer; resellers and consultancies are counted alongside product vendors, because the answers treat them as alternatives.A mark is the provider’s own site, opened and confirmed. A ring means the grouped remainder, or a provider whose site could not be confirmed.The Prompt Group, 4 September 2026
Data behind Figure 116 rows · CSV · JSON · PNG
NameValueAnswers naming itAverage positionSentiment
CrowdStrike11.7%24.2%2.968 / 100
Arctic Wolf8.7%18%2.769 / 100
Sophos8.6%17.8%2.771 / 100
eSentire7.1%14.8%2.376 / 100
Rapid74.2%8.6%4.169 / 100
SentinelOne3.8%7.9%3.561 / 100
Expel3.5%7.2%3.072 / 100
Huntress3.0%6.2%2.870 / 100
Red Canary2.6%5.4%4.274 / 100
Palo Alto Networks2.5%5.2%3.556 / 100
CDW Canada2.1%4.4%3.359 / 100
CIRA MDR1.9%4%3.674 / 100
EY Canada1.9%4%7.070 / 100
ESET1.4%3%2.781 / 100
Secureworks1.4%3%5.561 / 100
161 other providers35.6%under 3% each

Consumer categories do not look like this. Two brands routinely take six of every ten mentions there. Here, 176 companies compete for the same shortlist slot.

Does ChatGPT recommend the same cybersecurity providers as Perplexity?

It names the same four companies and puts them in almost the opposite order. CrowdStrike is first in ChatGPT on 12.3 percent and fourth in Perplexity on 6.9.

eSentire runs the other way, 5.3 in ChatGPT against 9.5 in Perplexity. Expel and SentinelOne are the two clearest ChatGPT specialists, at 5.5 and 5.0 against 1.6 and 2.6. EY Canada goes the opposite way, 0.8 to 4.2, which is the largest proportional swing in the set.

Figure 2 · Same 45 questions, per engine

The two engines that name providers disagree about who comes first.

ChatGPT (135 answers)Perplexity (135 answers)
  1. CrowdStrikeChatGPT (135 answers)12.3%Perplexity (135 answers)6.9%
  2. eSentireChatGPT (135 answers)5.3%Perplexity (135 answers)9.5%
  3. Arctic WolfChatGPT (135 answers)8.8%Perplexity (135 answers)6.9%
  4. SophosChatGPT (135 answers)8.6%Perplexity (135 answers)7.5%
  5. ExpelChatGPT (135 answers)5.5%Perplexity (135 answers)1.6%
  6. SentinelOneChatGPT (135 answers)5.0%Perplexity (135 answers)2.6%
  7. Rapid7ChatGPT (135 answers)4.0%Perplexity (135 answers)2.9%
  8. EY CanadaChatGPT (135 answers)0.8%Perplexity (135 answers)4.2%
0%2%4%6%8%10%12%14%
Share of provider mentions within each engine’s own 135 answers. The eight providers shown are those reaching at least 4 percent in either engine.The Prompt Group, 4 September 2026
Data behind Figure 28 rows · CSV · JSON · PNG
NameChatGPT (135 answers)Perplexity (135 answers)
CrowdStrike12.3%6.9%
eSentire5.3%9.5%
Arctic Wolf8.8%6.9%
Sophos8.6%7.5%
Expel5.5%1.6%
SentinelOne5.0%2.6%
Rapid74.0%2.9%
EY Canada0.8%4.2%

They read different material to get there. ChatGPT leans on vendor documentation and comparison pages. Perplexity cites more resellers, consultancies and Canadian sites, which is where CDW Canada and EY Canada pick up their positions. Work that lifts you in one engine will not necessarily move the other.

Which AI engines name cybersecurity vendors at all?

ChatGPT most, 1,102 times across 135 answers. Perplexity 634. Google AI Overview 255.

Google AI Overview also covered far fewer companies, 37 against ChatGPT’s 111. It is the least predictable of the three: it named almost nobody in the first two runs and then named providers freely in the third, which is where most of its 255 mentions come from.

Figure 3 · 135 answers per engine

Google AI Overview names roughly one provider for every four ChatGPT names.

  1. 01ChatGPT1102
  2. 02Perplexity634
  3. 03Google AI Overview255
04008001200
Provider mentions produced in each engine’s own 135 answers, and how many distinct providers those mentions covered. Google AI Overview was near silent in the first two runs and far more forthcoming in the third, which is most of its total here.The Prompt Group, 4 September 2026
Data behind Figure 33 rows · CSV · JSON · PNG
NameValueProviders namedAnswers
ChatGPT110211190
Perplexity6349690
Google AI Overview2553790

The gap decides where effort goes. ChatGPT is the engine naming the most companies and the one where an absence costs the most: 110 other providers were named in its answers. Google AI Overview is worth watching rather than optimising for, because a metric that quadruples between runs is not yet a target.

Which sources do AI answers cite about Canadian cybersecurity?

Mostly the providers themselves. Eight of the fourteen most-cited domains are provider sites, and the top two are Palo Alto Networks and Expel.

The 405 answers carried 4,742 citations to 876 domains. microsoft.com is cited from 126 separate pages, more than twice any other domain, mostly Microsoft Learn documentation. mdrproviders.io, a directory nobody in the category owns, is cited in 11.9 percent of answers.

Page counts vary far more than usage. kaseya.com reaches 11.3 percent of answers from 9 cited pages and expertinsights.com 11.9 percent from 13, while microsoft.com needs 126 to reach 16.8.

Figure 4 · 405 answers, 3 engines

Eight of the fourteen most-cited domains belong to providers themselves.

A provider’s own siteCanadian resellerAnalyst, review, directory or platform
  1. 01paloaltonetworks.comPROVIDER20.6%
  2. 02expel.comPROVIDER18.1%
  3. 03microsoft.comPLATFORM16.8%
  4. 04rapid7.comPROVIDER16.8%
  5. 05sophos.comPROVIDER16.1%
  6. 06esentire.comPROVIDER14.2%
  7. 07gartner.comANALYST13.5%
  8. 08huntress.comPROVIDER13.2%
  9. 09underdefense.comPROVIDER12.9%
  10. 10cdw.caRESELLER12.6%
  11. 11expertinsights.comEDITORIAL11.9%
  12. 12mdrproviders.ioDIRECTORY11.9%
  13. 13g2.comREVIEW11.6%
  14. 14kaseya.comPROVIDER11.3%
0%5%10%15%20%25%
Share of the 405 answers citing at least one page on the domain. Type is our own classification; the measurement treats every provider’s site the same way, so all of them read as a provider site here.The Prompt Group, 4 September 2026
Data behind Figure 414 rows · CSV · JSON · PNG
DomainValueCitationsPages cited
paloaltonetworks.com20.6%10450
expel.com18.1%10949
microsoft.com16.8%173126
rapid7.com16.8%10049
sophos.com16.1%7938
esentire.com14.2%8147
gartner.com13.5%7537
huntress.com13.2%6623
underdefense.com12.9%5830
cdw.ca12.6%4919
expertinsights.com11.9%4913
mdrproviders.io11.9%6840
g2.com11.6%6230
kaseya.com11.3%379

What should a Canadian cybersecurity provider do about this?

Stop reporting one visibility score. CrowdStrike and eSentire both sit in the top four overall and get there from opposite directions: CrowdStrike runs 12.3 in ChatGPT and 6.9 in Perplexity, eSentire 5.3 and 9.5. One number reads as a close race. Split by engine, they are two different problems with two different fixes.

The pages getting cited are documentation. Provider sites hold eight of the fourteen most-cited positions, and what the engines quote from them is topic guides, comparisons and ranked lists rather than campaign pages.

Nine pages can beat a hundred and twenty-six. kaseya.com is cited in 11.3 percent of answers from 9 pages. microsoft.com reaches 16.8 percent from 126. Coverage of the buying question decides this, not the size of the site.

ChatGPT is where an absence costs you. ChatGPT named 111 providers across its 135 answers, so being missing there means a hundred other companies were named instead. Google AI Overview named 37, and quadrupled its output between runs, so it is worth watching before it is worth spending on.

How was this cybersecurity AI visibility study measured?

Panel
50 tracked questions written to match what a Canadian security buyer types on the way to a shortlist. The 45 that name no company are the panel for this report; the other 5 are excluded.
What the panel covers
Eight topics, weighted towards detection and response: managed detection and response 24 questions, vendor evaluation 9, implementation and onboarding 7, incident response 7, threat hunting 6, security operations 5, compliance reporting 4, security assessment 4. Questions can carry more than one topic. The panel does not cover identity, cloud posture, email security or penetration testing pricing, so it describes the detection and response shortlist rather than every security budget line.
Unbranded filter
Every figure on this page is drawn from questions that name no provider. A question that names a company will name it back, so mixing branded and unbranded questions inflates whoever the questions mention. Applying the filter moves the numbers: esentire.com falls from the most-cited domain in the full panel to sixth here.
Collection
Three runs. Two on 4 September 2026 five minutes apart, and one on 5 September 2026. Each question asked once per engine per run from a Canadian location. 405 unbranded answers in total, 135 per engine.
Share of provider mentions
A provider’s mentions divided by all provider mentions in the set being reported. A provider named twice in one answer counts once. Sums to 100 percent within a set.
Answers naming a provider
Answers naming the provider at least once, divided by all 405 answers. Two providers can share a share of mentions and differ here.
Average position and sentiment
Position is where the provider appears in the list an answer gives, averaged across the answers naming it. Sentiment is scored from the language around each mention on a 0 to 100 scale, where 50 is neutral.
Answers citing a domain
Answers containing at least one citation to a page on the domain, divided by all 405 answers.
Entity extraction
Providers were identified by automated extraction from each answer. Resellers, consultancies and accounting firms appear alongside product vendors because the answers offer them as alternatives to one another.
Provider marks
A provider shows its favicon only where we confirmed the site belongs to it by opening the site. A cited page is never treated as a provider’s website.
Limitations
Three runs across two days, and two of those runs were five minutes apart, so this is closer to two collection moments than three. Answer engines vary run to run and this panel shows how much: Google AI Overview named almost nobody in the first two runs and named providers freely in the third, which is where most of its 255 mentions come from. Read the order of providers below 3 percent as unstable. The panel is 45 questions weighted towards detection and response, so it describes that shortlist rather than the whole security market. The unbranded classification is automated; we checked all 50 questions by hand against the flag and found no disagreement, but a larger panel might.

Cite this report

Sopov, A. (2026). Which cybersecurity provider does AI recommend in Canada? The Prompt Group Research. https://thepromptgroup.com/research/canadian-cybersecurity-ai-visibility-2026

Figures and data are free to reuse with attribution under CC BY 4.0. Every chart is available as a PNG carrying its source line, and every dataset as CSV and JSON.

More questions about AI and Canadian cybersecurity

Which cybersecurity provider does AI recommend in Canada?

It depends which engine is asked. Across 405 answers to unbranded questions on 4 and 5 September 2026, CrowdStrike took 11.7 percent of provider mentions, Arctic Wolf 8.7, Sophos 8.6 and eSentire 7.1. ChatGPT put CrowdStrike first and Perplexity put eSentire first.

Which cybersecurity provider does ChatGPT recommend in Canada?

CrowdStrike. It takes 12.3 percent of the provider mentions in ChatGPT’s 135 answers, ahead of Arctic Wolf on 8.8, Sophos on 8.6 and Expel on 5.5. Perplexity ranks the same companies almost in reverse and puts eSentire first.

How many cybersecurity providers do AI answers name in Canada?

176 across 405 answers. The fifteen most-named take 64.4 percent of mentions between them and the remaining 161 share 35.6 percent, so no single provider owns the category.

Does Google AI Overview recommend cybersecurity vendors?

Less than the others, and unpredictably. Across 135 answers it produced 255 provider mentions covering 37 providers, against 1,102 mentions and 111 providers from ChatGPT on the same questions. It named almost nobody in the first two collection runs and named providers freely in the third.

Do Canadian cybersecurity companies get named alongside global vendors?

Yes. Four of the fifteen most-named providers are Canadian: eSentire, CDW Canada, CIRA MDR and EY Canada. The answers offer them as alternatives to CrowdStrike and Sophos rather than putting them in a separate bracket.

Which sources do AI answers cite about Canadian cybersecurity?

Mostly the providers themselves. Eight of the fourteen most-cited domains are provider sites, led by paloaltonetworks.com and expel.com. gartner.com and g2.com are the most-cited analyst and review sites, and microsoft.com is cited from 126 separate pages, more than twice any other domain.

How can a cybersecurity company improve how often AI names it?

Report visibility per engine rather than as one score, because a company can lead in ChatGPT and trail in Perplexity. Publish the documentation the engines quote, which is topic guides, comparisons and ranked lists rather than campaign pages. Coverage of the buying question matters more than page count: one vendor reaches 11.3 percent of answers from 9 cited pages while Microsoft needs 126 pages to reach 16.8.

Why does this cybersecurity study count only unbranded questions?

A question that names a company will usually name it back, which inflates whoever the questions mention. Restricting the panel to the 45 questions that name no provider makes the shares comparable between providers, and it changes the answer: esentire.com falls from the most-cited domain in the full panel to sixth.

Is this a ranking of cybersecurity quality?

No. It measures how often each provider is named in AI answers to buying questions, and the questions are weighted towards detection and response rather than the whole security market. It says nothing about detection rates, service quality or price.

Anton Sopov

Written by

Anton Sopov

Founder, The Prompt Group

Anton Sopov is the founder of The Prompt Group, an AI brand strategy and agentic discovery firm. He works with brands on how they are ranked, cited and described in ChatGPT, Claude, Gemini and Perplexity answers, and is the author of The Delegation Curve.

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Anton Sopov

Anton SopovFounder, The Prompt Group

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